Joe Rhem, a Computer and Information Scientist from Georgia Tech, founded Star2Star communication in his Garage in 2004 where he developed the original working prototype of the Starbox. Joe then spent the next ten years building the distribution channel working directly with thousands of Interconnects, MSPs and Telecom agents. What struck him during this time was that most of the master agents lacked real strong technical leadership. They did not have certified presales engineers that really understood the pro and cons of the provider’s solutions and couldn’t contribute to choosing the right solution to help quote or design the deal. That’s is why today we have 5 certified technology professionals on staff including Joe to help choose the right provider, design the right solutions, help sell the solution to the customer and perform effective post-sale follow up.