Raj Doraisamy, CPA, from the school of Business at Oral Roberts University. In the back office of many Master Agents you will find spreadsheets, manual processes and contract negotiations that are more about sponsorship dollars than the nuances of what the provider means when they say evergreen. Raj is both a CPA and an IT operations designer. He has created a back office that is completely paperless where you can quote, sell and order products electronically. We interact with our providers with live APIs. Your customer is able to sign electronically and your commissions are calculated, reported on and paid electronically. In addition, our entire marketing and knowledge base is online and available to you 24 hours a day. That is not to say that we are absent from the business.
We always answer the phone or call back within minutes to make sure that we never miss an opportunity to interact with you.
We schedule webinars online and provide live engineering support to the sales process including information support and quoting assistance. Joe and I personally negotiated each of our provider contracts we understand every term and condition and have held out for the protection of the revenue stream rather than for more party money and leisure time to play golf. We are working for your and our retirement and that is why these agreements need to be iron clad. If there is one thing that everything my life’s work points to it is a commitment to impeccable integrity and accountability.